15 technician skills for your resume and career
1. Patients
Patients are individuals receiving medical care. Technicians use patients in various ways. They provide bedside care to patients undergoing surgical procedures or experiencing medical complications. Technicians also screen patients and perform accurate documentation and measurement tasks. They provide personalized service and expertise to patients, and may direct patients regarding proper positions during exams. Technicians may also collect specimens from patients using standard medical procedures.
Here's how technicians use patients:
- Provided bedside care to patients enduring surgical procedures and neurological issues.
- Provided bedside care to patients enduring surgical procedures and medical complications.
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2. Customer Service
Customer service is the assistance and advice provided to customers before, during, and after a purchase. Technicians use customer service in various ways, such as by building relationships, providing support, and ensuring satisfaction. They may answer phone calls, respond to delays, and handle customer inquiries, all while maintaining a professional storefront. They also adhere to privacy regulations and strive to provide an overall positive experience for their customers.
Here's how technicians use customer service:
- Developed and maintained solid client relationships by providing quality customer service upon on-site visits or by phone.
- Captured and documented for historical purposes the installation procedures and tracked customer service levels.
3. Patient Care
Patient care is the assistance and support given to people who are ill or recovering from illness or injury. Technicians use patient care in many ways, such as organizing the medical environment, performing and directing support activities in patient care situations, and documenting information regarding patient care and behavior. They also prepare and label intravenous medications and coordinate the necessary administrative tasks related to patient care. For example, they might help nursing personnel with facilitating patient care or provide direct patient care in a fast-paced, high-acuity emergency department.
Here's how technicians use patient care:
- Organized the medical environment, performed and directed support activities in-patient care situations including contingency operations and disasters.
- Document information regarding patient care and behavior as required in policy and procedure.
4. Hand Tools
Hand tools are tools that workers use by hand, without electricity. Technicians use hand tools to align, fit, and assemble parts, as well as to lay out and connect electrical wiring. They also use hand tools to fabricate and assemble structural and functional components of refrigeration systems, and to mount compressors and other components in specified locations. Technicians use hand tools to install and rearrange wiring for phone jacks, data jacks, and cable lines. They also use hand tools to repair cables and other test interfaces.
Here's how technicians use hand tools:
- Align, fit, or assemble component parts using hand tools, power tools, fixtures, templates, or microscopes.
- Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools.
5. Diagnosis
Diagnosis is the process of identifying a problem or disease through examination and testing. Technicians use diagnosis to determine the cause of a malfunction or defect in a system or device. They use technical manuals and schematics to troubleshoot equipment wiring harnesses, and they also perform laboratory procedures to prepare specimens and aid in the diagnosis of health problems. They may also conduct hardware repair and provide diagnosis on desktop and laptop units.
Here's how technicians use diagnosis:
- Troubleshooted equipment wiring harnesses using technical manuals and schematic drawings to diagnosis and isolate faults and effect repairs.
- Provided a positive customer experience with accurate and quick diagnosis and resolution of automotive problems.
6. Preventative Maintenance
Preventative maintenance is a set of actions taken to prevent equipment failure and maintain its functioning at optimal levels. Technicians use preventative maintenance to ensure maximum productivity, quality control standards, and to identify equipment failure root causes. They perform routine maintenance tasks, troubleshoot equipment, and repair and upgrade machines as needed. Technicians also assist other maintenance workers, perform electronic work, and conduct viscosity testing.
Here's how technicians use preventative maintenance:
- Performed routine preventative maintenance on machines to ensure maximum productivity at all times and ensured quality control standards were met.
- Assisted electricians Preventative maintenance equipment Promoted to Electrical Shop Trimmed shrubs and mowed grass Replaced light ballasts and light bulbs
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7. Safety Procedures
Safety procedures are guidelines that help ensure the well-being of employees and customers. Technicians use safety procedures in their job by following engineering drawings, schematics, and military specifications. They also maintain a safe work environment, establish team safety procedures, and perform minor medical treatments of animals. They ensure compliance with quality systems, follow proper security and safety procedures, and handle hazardous materials. They also perform waste disposal and follow safety procedures when handling toxic chemicals and potentially dangerous machinery.
Here's how technicians use safety procedures:
- Complied with safety procedures including use of required safety equipment and identified unsafe practices or conditioned faults and resolved equipment issues.
- Spearheaded the development of work instructions and safety procedures along with implementing cost cutting retrofits that improved safety, and efficiency.
8. OSHA
OSHA is the Occupational Safety and Health Administration. Technicians use OSHA to regulate safety guidelines. They supervise and train others on these guidelines, enforce safety regulations, and conduct material inspections according to OSHA standards. They also practice maintaining a safe environment while adhering to OSHA, FDA, GMP, and HACCP regulations.
Here's how technicians use osha:
- Supervised and trained less experienced personnel in operation of laboratory standards, developing calibration procedures and OSHA safety policies.
- Conducted total overhaul of hazardous materials program and passed all inspections from OSHA inspectors
9. HVAC
HVAC stands for Heating, Ventilation, and Air Conditioning. Technicians use HVAC to install and repair equipment that controls indoor temperatures and air quality. They perform annual maintenance, diagnose and repair commercial and residential HVAC equipment, and troubleshoot issues. They also review construction drawings and make recommendations for HVAC specifications. For example, a technician might assemble HVAC units that have the footprint of an automobile or rebuild pumps and calibrate dampers and actuators for automated HVAC systems.
Here's how technicians use hvac:
- Required obtainment of various licenses, certifications and knowledge pertaining to residential and commercial HVAC applications.
- Provided HVAC, plumbing and electrical residential and commercial installations and maintenance.
10. Routine Maintenance
Routine maintenance is the regular upkeep of equipment and machinery to prevent breakdowns and ensure they run smoothly. Technicians use routine maintenance in their job by performing inspections, calibrating equipment, making adjustments, and replacing parts and components as needed. They also track the maintenance of existing computer equipment and perform routine maintenance on customer vehicles according to manufacturer's specifications. This helps prevent future breakdowns and ensures that everything runs smoothly.
Here's how technicians use routine maintenance:
- Performed and inspected routine maintenance on aircraft and aircrew survival equipment, including oxygen systems and parachutes.
- Performed routine maintenance, calibrated and installed feeders, aerators and other equipment used in aquaculture systems.
11. CPR
CPR, or cardiopulmonary resuscitation, is a technique used to restore breathing and blood circulation in a person who has stopped breathing or whose heart has stopped. Technicians use CPR when they are called to emergency situations where patients are critically ill or injured. They may also be responsible for teaching others how to perform CPR. Technicians are trained to handle medical emergencies and are skilled in procedures like blood draws, EKGs, and splinting, as well as CPR.
Here's how technicians use cpr:
- Expanded professional knowledge base by attending various seminars and training sessions including CPR and Crisis Patient Intervention certification.
- Performed life-saving interventions including CPR for critically ill patients.
12. Basic Math
Basic math refers to the fundamental arithmetic operations such as addition, subtraction, multiplication, and division. Technicians use basic math in various ways. For example, they apply basic mathematical skills to complete daily work documents, use them to complete transactions, and educate individuals on basic math skills. They also use basic math skills to clean up trash, operate electrical tools, and perform measurements.
Here's how technicians use basic math:
- Stay detail-oriented also practice the ability to apply basic mathematical skills.
- Used basic mathematics to complete daily work documents.
13. Vital Signs
Vital signs are a set of measurable physiological indicators that are used to assess a person's overall health. Technicians use vital signs by measuring and recording a patient's temperature, blood pressure, pulse, and respiratory rate. They also use vital signs to assess a patient's eligibility for blood donation, perform medical evaluations, and monitor patients during labor and delivery. Technicians may also assist doctors with sterile procedures, administer medications, and collect specimens for testing.
Here's how technicians use vital signs:
- Enter vital signs into designated computer software to send electronically to nurse care coordinator.
- Determined donor eligibility by performing vital signs and reviewing patient histories.
14. Windows
Windows is a group of operating systems developed by Microsoft. Technicians use Windows to help customers experiencing technical issues, perform updates to protect against security vulnerabilities, and configure and troubleshoot operating systems and software. They also install, replace, repair, and test windows for commercial and residential buildings.
Here's how technicians use windows:
- Provided remote assistance to customers experiencing technical issues using Microsoft Windows operating systems in locations outside of the United States.
- Performed Windows updates on remote machines to protect against security vulnerabilities.
15. EKG
An electrocardiogram, or EKG, is a test that measures the electrical activity of the heart. Technicians use EKGs to monitor and record the heart's electrical activity. They perform EKGs on patients, attach and remove EKG leads, and input necessary orders into the system. They also use EKGs to identify emergency, cardiac occurrences or events. Technicians set up and operate multiple lead EKG machines and monitor patient sleep quality. They also administer vaccines and apply monitoring electrodes.
Here's how technicians use ekg:
- Performed approximately 30 electrocardiogram (EKG) outpatient diagnostic procedures per day.
- Identified emergency, cardiac occurrence/event while performing an EKG.
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