Amazon & e-commerce in Germany (2024)

Online marketplaces and Amazon in Germany

Amazon & e-commerce in Germany (1)

E-commerce in Germany has developed rapidly in recent years and has become an essential part of the retail sector. The digitalization of retail and the increasing convenience of online shopping have led to continued growth in this sector. According to Statista, the pioneer of B2C online stores in Germany is Amazon with e-commerce sales of 15.680 million euros in 2021. Otto.de follows in second place with sales of 5.124 million euros.
German consumers particularly value the variety and availability of products as well as flexibility when shopping. This trend is further strengthened by advanced technologies and innovative business models that personalize and optimize the shopping experience.

Facts about e-commerce in Germany

Sales

In 2022, turnover in the German B2C e-commerce market amounted to around 84.5 to 90.4 billion euros. This represents a slight decrease compared to the previous year, with turnover falling by around 2.5% to 9%. Despite this decline, turnover in the e-commerce market in Germany remains at a high level.

Payment methods

In Germany, payment methods such as PayPal and purchase on account are particularly popular. Other popular payment methods are credit card, prepayment, instant bank transfer, Apple Pay and Google Pay.

Growth

Sales in German online retail could rise to up to 141 billion euros by 2024. This forecast comes from the Institute for Retail Research in Cologne. The German E-Commerce and Distance Selling Trade Association (bevh) is forecasting solid growth of 4.8% for the current year.

Population

The population group that makes the most online purchases in Germany is 25 to 45-year-olds. In 2021, 82% of all internet users made digital purchases within three months. This is followed by 16 to 25-year-olds at 77%, 45 to 65-year-olds at 65% and 65 to 75-year-olds at 43.2%.

Facts about Amazon in Germany

Amazon is one of the largest online marketplaces in the world and also attracts several million customers in Germany every month. In Germany, Amazon makes millions of products available to its customers. For companies, especially small and medium-sized enterprises, Amazon offers an enormous reach and great potential to sell products and increase sales and profits. Amazon entered the German market in 1998 as one of the first international expansions and is still one of the largest Amazon markets worldwide alongside the US market.

Enormous reach

Amazon attracts millions of customers in Germany. Companies that sell on Amazon benefit from the platform's enormous visibility and reach. This makes it possible to make products available to a wide audience without having to invest in setting up their own e-commerce website. In principle, anyone can open a seller account and sell on Amazon.

Traditional Amazon events

Several times a year, Amazon hosts events such as Black Friday, Cyber Monday and Prime Day, where consumers can benefit from special discounts. Holidays such as Christmas and Easter also offer the opportunity to sell products effectively. Companies that sell on Amazon should not miss out on the traditional Amazon events.

Fulfilment by Amazon

By using the Fulfilment by Amazon program (FBA), companies can optimize their logistics processes and benefit from Amazon's efficient warehousing, packaging and shipping service. The automatic Prime certification of products ensures that delivery times are shortened, which potentially leads to greater customer confidence and higher sales figures.

Advertising opportunities PPC and DSP

Effective advertising that reaches the target group helps to acquire new customers and increase sales. Keyword-driven PPC (pay-per-click) campaigns such as Sponsored Brand, Display, Video and Product within Amazon and DSP (Demand Side Platform) campaigns on third-party sites are possible. The latter in particular can significantly increase the visibility of products.

E-commerce websites in Germany

Amazon & e-commerce in Germany (2)

The largest e-commerce platforms in Germany include Amazon, OTTO, Zalando and Media Markt. These online stores are characterized by a broad product range, user-friendly platforms and high customer traffic. They have firmly established themselves in the German e-commerce landscape and enjoy a high level of popularity among consumers.

Conclusion

From a strategic point of view, Germany is an excellent place for an e-commerce business: it is located in the heart of Europe and has one of the strongest economies in the world. Overall, the e-commerce market in Germany continues to grow and offers great opportunities for companies to offer their products and services online.

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Amazon & e-commerce in Germany (2024)

FAQs

Why is Amazon so successful in Germany? ›

Here's the breakdown of the platform's revenue in Germany and worldwide from 2010 to 2022. The key to Amazon's success is its innovative technologies and customer-focused approach – not only in Germany. The company popularized free shipping and returns and reduced consumer concerns about shopping online.

What is e-commerce in Germany? ›

E-commerce is an indispensable part of the German retail framework. General definitions of e-commerce can be summed up as follows: selling and purchasing goods and services via the internet. B2C e-commerce is an area experiencing explosive levels of growth year after year.

What is the e-commerce trend in Germany? ›

It is expected that the online population in Germany will increase from 62.4 million in 2020 up to 68.4 million in 2025. E-commerce penetration in 2022 reached 80 percent in the German market, the third highest worldwide.

What is the biggest eCommerce in Germany? ›

Top eCommerce stores in Germany

amazon.de leads this market with revenues of US$17,068.4 million in 2023. Followed by otto.de with sales of US$5,553.8 million and then zalando.de with sales of US$2,714.8 million.

Which country is biggest market for Amazon? ›

The most famous and largest Amazon marketplace is undoubtedly the US market. It currently accounts for about 68.8% of Amazon's revenue and records almost three billion website visitors every month. The great potential of the US market makes Amazon.com interesting for German companies.

Which country is Amazon best selling in the world? ›

Amazon's biggest market is, of course, the US – leading by around $300 million in annual sales revenue. Considering it's Amazon's longest-standing marketplace and its population of 333.3 million compared to Germany's 83.8 million (as of 2022), this isn't surprising.

What are the e-commerce laws in Germany? ›

By law, consumers have the right to return online purchases within 14 days without explanation, and there is indeed a high product return rate. Websites and online stores are expected to be in German language. The most popular products purchased online include clothing, electronics, tickets and books.

What do Germans buy most online? ›

Among German consumers the two most popular categories for online purchases are Clothing and Shoes. 50 percent and 39 percent of consumers respectively chose these answers in our representative online survey.

What is difference between commerce and e-commerce? ›

In traditional commerce, consumers typically visit physical stores, interact with sales representatives, and make purchases in person. In eCommerce, consumers browse products or services on websites, make purchases online, and may interact with businesses through online chat, email, or phone support.

What is the revenue of e-commerce in Germany? ›

In 2022, the German B2C e-commerce sector generated around 84.5 billion euros in revenue. For 2023, forecasts predict 89.4 billion euros. As is evident in the timeline, figures have only been increasing year after year.

What is the new digital strategy in Germany? ›

We, as the German Federal Government, are working towards a global digital order that promotes democracy and freedom, prosperity as well as sustainability and resilience. To this end, we have agreed on the following common principles to guide our actions: We protect fundamental and human rights – online and offline.

What country has the most e-commerce? ›

China is the world's biggest e-commerce market, led by the Alibaba group's e-commerce subsidiaries Taobao, Alibaba.com and Tmall. With other multibillion-dollar revenue brands like JD.com and VIP.com, China is also one of the fastest-growing e-commerce markets, with an annual growth rate measured in CNY of 9.9 percent.

What sells the most in Germany? ›

Fashion sells best in German eCommerce. The category consists of apparel, bags & accessories and footwear, and accounted for total revenues of US$28.3 billion in 2023. Hobby & Leisure is a close second, with US$27.5 billion in revenues. In third place is Electronics, which reached US$24.3 billion.

What is the best online platform in Germany? ›

Amazon.de dominates Germany's ecommerce industry, with exceptional ecommerce net sales of US$18,556 million annually. This platform is renowned for its diverse product range and service offers, making it an essential component of any competitive online retail strategy in Germany.

Why is Amazon successful internationally? ›

What are the key drivers of Amazon's international expansion? Amazon meticulously selects markets with high growth potential, analyzes competition strategically, and tailors its offerings to cater to local customer needs and cultural nuances.

What countries is Amazon most profitable in? ›

To date, the United States, where Amazon was founded, continues to hold the lead in Amazon revenue by country.
  • The United States and Amazon. ...
  • Amazon in Japan. ...
  • The United Kingdom and Amazon. ...
  • Germany and Amazon. ...
  • Amazon Revenue by Country.

Why are German companies so successful? ›

For example, one reason Germany's small and midsize companies are so successful is that nearly all of them belong to powerful and active trade associations. In the United States, trade associations and other industrial organizations usually function as little more than special-interest lobbying groups.

Why is German productivity so high? ›

Germany's reputation as a production powerhouse precedes it. A highly skilled workforce, stable labor costs and advanced industrial processes make it the preferred European site for foreign direct investments.

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