Top 15 Barista Skills (2024)

15 barista skills for your resume and career

1. Cash Handling

Cash handling is the process of accepting and processing cash payments. Baristas use cash handling by performing register functions, opening and closing cash registers, and processing credit card transactions. They also manage daily goals related to cash handling, such as assigning tasks, stocking products, and maintaining store cleanliness.

Here's how baristas use cash handling:

Follow operational policies and procedures, including cash handling for safety and security reasons.
Performed cash handling and register functions accurately and consistently.

2. Food Products

Food products are any items that are edible. Baristas use food products by providing them to customers along with their beverages. They prepare and serve quality food products according to company standards, and they also ensure that the food products are made and served hygienically.

Here's how baristas use food products:

Provided quality beverages and food products by adhering to recipe and presentation standards while exhibiting creativity when requested by customers.
Delivered legendary customer service while providing quality beverages and food products consistently abiding to all recipe and presentation standards.

3. Punctuality

Punctuality is the quality of being on time or early. Baristas use punctuality by maintaining regular and consistent attendance and being on time for their shifts. They also train new team members with positive reinforcement and respectfully encouraging coaching.

Here's how baristas use punctuality:

Maintained regular and consistent attendance and punctuality as well as trained new team members with positive reinforcement and respectfully encouraging coaching
Recognized by supervisors and customers for excellence in customer service, punctuality, and positive attitude.

4. Presentation Standards

Presentation standards are the guidelines for how food and drinks are prepared and presented. Baristas use presentation standards to ensure that their drinks are made consistently and look appealing. They follow recipes and prepare beverages according to these standards, making sure they meet the customer's expectations. They also operate coffee-making equipment and prepare food according to established standards. By following these standards, baristas provide their customers with high-quality products that are both delicious and visually appealing.

Here's how baristas use presentation standards:

Prepare quality beverages in a timely matter and sustain exceptional customer satisfaction by adhering to all recipe and presentation standards.
Provided quality espresso drinks by carefully adhering to recipe and presentation standards and exhibited creativity when requested by clients.

5. Operational Policies

Operational policies are the guidelines a business follows to operate efficiently and effectively. Baristas use operational policies in various ways, such as following safety regulations and security procedures, maintaining cash handling procedures, and ensuring cleanliness and health standards. They also enforce these policies to support store goals, like increasing sales and improving profits.

Here's how baristas use operational policies:

6. Customer Service

Customer service is the assistance and advice provided to customers before, during, and after their purchase. Baristas use customer service to enhance the overall experience by ensuring orders are taken correctly and drinks are made to the customer's satisfaction. They also provide personalized recommendations, answer questions, and handle any complaints or concerns.

Here's how baristas use customer service:

Provide legendary customer service while adhering to Starbucks beverage repeatable routine, in order to deliver a consistent customer service experience.
Enhanced customer service by positively responding to customer needs and managing inquiries about company beverage and food recipes and other products.

Choose from 10+ customizable barista resume templates

Build a professional barista resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your barista resume.

7. Starbucks

Starbucks is a popular coffee chain with a reputation for high-quality products and excellent customer service. As a barista, you'll use Starbucks to create handcrafted beverages up to their standards, provide legendary customer service, and maintain a clean and welcoming store environment. You'll also follow Starbucks' training and methodology for partner relations, customer service, and quality control. Whether you're preparing drinks, handling cash, or ensuring safety and security, your focus will be on providing an exceptional Starbucks experience for every customer.

Here's how baristas use starbucks:

Provided customers Starbucks quality service by interacting with customers, making quality beverages, and maintaining an excellent store environment.
Provided legendary customer service and cultivated relationships with customers all while creating handcrafted beverages up to Starbucks standard.

8. Sanitation Guidelines

Sanitation guidelines are rules that help to keep food, drinks, and workplaces clean and safe. Baristas use these guidelines by preparing products according to company standards, following recipes for specialty drinks, and maintaining a clean and organized work environment. They also make sure to stock all supplies, follow all health and safety procedures, and enforce rules and regulations required by the state's Health Department.

Here's how baristas use sanitation guidelines:

Provided quality beverages consistently by preparing products according to company standards, while following health, safety, and sanitation guidelines.
Ensured tailored customer service in an active, high-energy environment while adhering to food service sanitation guidelines.

9. Food Service

Food service is the process of preparing, serving, and delivering food and beverages to customers. Baristas use food service by memorizing menus, providing quality food and beverages, and maintaining a clean environment. They also handle cashiering, resolve customer complaints, and update inventory. In a fast-paced environment, baristas efficiently operate specialized equipment, manage individual stores, and develop strong customer relationships. They also set up stations, collect supplies, and bus tables.

Here's how baristas use food service:

Memorized extensive menu and food service schedule to contribute to customer satisfaction by providing quality food & beverages in a clean environment
Cashier * Food Service * Provided positive customer service * Utilized positive communication to ensure customer satisfaction * Diplomatically resolved customer complaints

10. Cleanliness

Cleanliness is the state of being free from dirt, infection, or impurities. Baristas use cleanliness by maintaining the cleanliness of their department, restocking and improvising when necessary. They also greet and assist customers while maintaining store cleanliness, contributing to the store's profitability, organization, and productivity. Additionally, they ensure that the equipment and workstations are clean, and they maintain cleanliness and sanitation skills according to state regulations.

11. POS

POS stands for "point of sale." Baristas use POS systems to process payments from customers. They enter orders into the system, receive payment, and process credit card transactions. Some baristas also use POS systems to manage inventory, keep track of sales, and maintain store organization. They are trained in various POS procedures, including cash handling and managing cash transactions.

Here's how baristas use pos:

Operate computerized cash register and affiliated POS system.
Job duties: taking customers orders on the POS system., making their drinks and keeping the store in running order.

12. Food Preparation

Food preparation involves handling, processing, and cooking food. Baristas use food preparation to maintain a clean and safe environment for customers. They sanitize food preparation areas, monitor and clean food preparation equipment, and ensure that food quality meets high standards. They also follow approved recipes and production standards to ensure proper food preparation.

Here's how baristas use food preparation:

Maintained food preparation areas clean in accordance with local health regulations, utilizing industrial cleaning products with appropriate safety equipment.
Coordinated with food preparation supervisor to ensure food quality and adequate supply of frequently ordered menu items.

13. Customer Satisfaction

Customer satisfaction is the extent to which a customer feels that their expectations have been met. Baristas use customer satisfaction by providing information, resolving complaints, and maintaining a clean and sanitary environment. They also ensure that orders are prepared and served quickly and correctly, and that their friendly service and attitude result in repeat business.

Here's how baristas use customer satisfaction:

Assist customers by providing information and resolving their complaints, utilizing excellent customer service skills to ensure customer satisfaction.
Spearheaded customer satisfaction and public relation initiatives to ensure the maintenance of the establishment reputation and customer loyalty.

14. Good Communication

Good communication is the ability to effectively convey and receive information. Baristas use good communication by maintaining positive attitudes, promoting team harmony, and providing quality service to customers. They also use good communication to develop strong customer relationships, adapt to fast-paced environments, and work well under pressure.

Here's how baristas use good communication:

Maintained positive attitude and good communication skills to promote team harmony.
Served as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.

15. Food Handling

Food handling refers to the preparation, storage, and handling of food to ensure safety and quality. Baristas use food handling by preparing and serving foods such as sandwiches, bagels, salads, and pastas while following established safety standards and regulations. They also ensure that customer areas are kept clean and that food handling policies are adhered to. For example, they might train new staff on proper food handling, ensure that cash handling mistakes are corrected, and troubleshoot computer problems related to food handling.

Here's how baristas use food handling:

Administered and managed cash handling responsibilities Facilitated beverage construction, food safety, and food handling Handled retail sales and display duties
Learned basic food handling and customer service skills in a multitasking environment

12 Barista Resume Examples

Build a professional barista resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your barista resume.

Create My Resume

Build a professional resume in minutes using this template.

What skills help Baristas find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.